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Fill out the form for [pickups], [redeliveries], or [general inquiries].
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[pickups]
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- If you would like to arrange pickups, please fill out required fields (*) and address.
Then write "Pickup" at the beginning of the sentence. Also, please fill out your package size/the number of packages and confirm that you have finished packing your package.
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*Require information
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Sending for Airport
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1. Flight No
2. Departure date and time
3. Name of the airport
* We're sorry but we only accept TA-Q-BIN size
except skis, snowboards, golf bags.
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[redeliveries]
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- If you would like to arrange redeliveries, please fill out required fields (*) address,
tracking numbers, available date and time. Then write "Redelivery" at the beginning of the sentence.Please refer to
Attempted Delivery Notice.
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- For the inquiry of packages, please be sure to enter the Tracking Number.
About the Tracking Number
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- Depending on the contents of inquiries, we may respond you via phone, fax or letter, not via e-mail.
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- Personal information and your E-mail contents are handled confidentially.
Review our Privacy Statement
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- The purpose of e-mail sent from our company to the customer is to respond to the inquiry made by the customer.
Please do not forward or copy a part or all of information.
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- There may be a case we cannot respond to your inquiry due to an incorrect e-mail Address, system problem and use of special format of e-mail.
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- Do not enter any special characters upon entering, it may shows error or cannot send correctly.
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- Please be aware, you must finish entering the form within 60 minutes.
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